Block Insurance

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Now Hiring | Personal Lines Customer Service Representative


Block Insurance in Paragould, AR is seeking a highly motivated individual to join our team in the personal lines insurance department.  The individual must be passionate about working with people in a team environment.   The ideal candidate will have a pleasant demeanor, professional appearance, and a superior attendance record.  Block Insurance is highly involved in our community. We offer competitive and a general benefit package.


The Customer Service Representative will:


•             Work closely as a team on all aspects of client service, marketing, and renewals

•             Communicate with underwriters and carriers regarding claims, service, and billing issues

•             Understand your clients’ needs and compare insurance plans to determine the best fit

•             Stay current in the industry’s changes and communicate that with your clients

•             Prepare all transactions, paperwork, and processing for assigned accounts

•             Be responsible for the retention of your assigned book of business

•             Identify cross-selling opportunities

•             Document conversations with clients and carriers and update agency’s management system accordingly

•             Adhere to company’s policy and procedures

•             Prepare reports for management upon request

•             Maintain continuing education requirement and attend industry related training


•             High school diploma, college degree preferred, but not required

•             Insurance experience preferred, but not required (Must pass insurance agent license exam)

•             Proficient with technology and automated agency management system

•             Ability to work in a team environment

•             Must have excellent written and oral communication skills with strong attention to detail

•             Must possess superior customer service and problem solving skills 


Please send resume’ to This email address is being protected from spambots. You need JavaScript enabled to view it.